Senior CRM Campaign Manager in Groningen

Who we are

A piece of the moon, a complete dinosaur skeleton, the Pope's hat, the world's smallest book - at Catawiki, we come across extraordinary objects such as these every day.

As Europe’s fastest growing online auction platform, our mission is to make special objects available to everyone. In fact, 14 million users are buying and selling on Catawiki every month. This means we are continually growing and always on the lookout for new talent!

Born and raised in The Netherlands, we started in 2008 as a platform where collectors could manage their collections online. Yet, times change, ideas evolve, and in 2011 we hosted our first online auction and we haven’t looked back since! We’ve now grown to 600 Catawikians working across 7 international offices and are proud to have maintained our start-up mentality.  

What you will do

As a Senior CRM Campaign Manager, you are in charge of the creation, optimization and result of all CRM campaigns in one or more of our Customer Journeys. The channels you will use include Email, app/web push notifications and programmatic. Based on qualitative and quantitative studies, as well as your own ‘personification’ of a Catawiki buyer, you exactly understand what we should communicate when to who and translate that into appealing, relevant and conversion increasing messages.

Your strategies and campaigns will drive:

• Onboarding and activation of new Catawiki users
• Customer Lifecycle Management conversions
• Retention and repeat buyers
• Reactivation of snoozing and dormant users

You will be part of the Marketing CRM team, and you will work closely together with Product Management teams.

Who you are

• Demonstrable experience of setting up a CRM program/campaigns and lifecycle management.
• An innovative and enthusiastic team player who is passionate about developing global CRM programs.
• Results-oriented and data driven.
• You think from a customer point of view
• A continuous drive to understand the needs, triggers and barriers of our customers
• Experience with Emarsys is a pro

Here’s what we can offer you

• A diverse and international team with over 40 different nationalities.
• Trendy offices located in the heart of Amsterdam and Assen with an easy-going atmosphere.
• Our entrepreneurial environment encourages everyone to take initiative and experiment with new ideas. You’ll actively contribute to the growth of the Catawiki platform.
• An in-house ‘Learning & Development’ team which provides tailor-made trainings to facilitate your personal and professional growth.
• The fun part! Our Activity Committee plan everything from ‘CataFooty’ to International Food Festivals, Friday Drinks, Board Game Nights, Pub Quizzes and Boot Camps!
• And there’s more! Paid holidays, holiday allowance and a pension plan paid for by Catawiki.