As a German-speaking customer service agent, manage inquiries across phone, email, and social media platforms.
Are you a fluent German speaker who is passionate about delivering outstanding customer experiences? Join a dynamic international team and become the go-to expert for German-speaking customers.
In this role, you will provide customer support via phone, email, and social media, addressing inquiries from customers, suppliers, and carriers. You will ensure clear, friendly, and timely communication, prioritizing a customer-centric approach. Collaborating with colleagues within the German service & customer support department, you'll resolve complex issues, maintain accurate records, and contribute to a positive customer journey.
We offer an opportunity to utilize your German language skills daily in a fast-paced, international environment. Hybrid work flexibility allows for up to 40% remote work.
We are looking for someone who is fluent in German, has excellent communication and interpersonal skills, and someone who has solution-oriented mindset, and the ability to thrive in a team environment.
Der Job passt perfekt zu dir? Dann bewirb dich jetzt und wir werden dich so schnell wie möglich kontaktieren.
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