What you will... As Customer Support Representative, you are the first point of contact for sellers and buyers, and are also responsible for their complaints and questions being addressed and resolved in a correct and timely manner, via phone...
As Customer Support Representative, you are the first point of contact for sellers and buyers, and are also responsible for their complaints and questions being addressed and resolved in a correct and timely manner, via phone or email. You can communicate in a clear, customer oriented manner; customer satisfaction is your main goal. You try your utmost to find fitting solutions to all problems. You can mediate between buyers and sellers in case of disputes. Your extensive communications with our users alert you to possibilities for improvements in our services and financial processes. Lastly, your skill with language enables you to help your colleagues communicate with buyers and sellers in languages they do not speak.Tasks and responsibilities
Accurate, communicative, customer oriented, monitoring, planning and organizing, pro-active, problem solving, responsible, self-reliant, stress-resistant and team player.What we offer
This is your chance to become part of Europe's fastest growing tech company! You will have an exciting job in a young, fast-growing, dynamic & international organisation.
Additionally, you can expect:
Apply directly with an English CV and cover letter by submitting your information at the bottom of this page.
A capability test, reference check, Certificate of Conduct are all part of our recruitment process.
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